IBM 3178 DISPLAY STATION Announcement Letter Number 183-034 dated March 8, 1983 US - Last Revised on March 8, 1983 Brief Description of Announcement, Charges, and Availability IBM announces the IBM 3178 Display Station, a new low-price member of the 3270 Information Display System. The 3178 is a compact, light-weight display station with a 1,920-character 12-inch CRT, a low-profile keyboard, significant human factors enhancements, and function equivalent to the base function provided by the IBM 3278 Model 2. Highlights . Plug compatible with the IBM 3278 Model 2 for base function. . Audible alarm, keyboard numeric lock, and security keylock are included as standard (security keylock will be removable with 'power on" starting with machines be removable with 'power on" starting with machines manufactured starting May 1983; units manufactured before May 1983 will have a security keylock that is not removable in the 'on" position). removable in the 'on" position). . The 3178 consists of three separate machine elements: video, logic, and keyboard. This offers the advantage of customer-replaceable work-station elements for ease of maintenance and high availability. . Low-profile, movable keyboard with adjustment for use at either of two angles of inclination, 6 degrees and 12 degrees . Video pedestal, provided as standard, provides 20 degrees of tilt and 180 degrees swivel. . Etched, enhanced-contrast CRT screen designed to reduce both light reflections and fingerprint smudges. . Two models are provided: Model C1: 75-key data entry keyboard Model C2: 87-key typewriter keyboard . Significantly smaller size and lighter weight than the 3278. . Less energy consumption than the 3278. . Broad and attractive volume procurement discounts up to 40% at quantity of 3,000 or more. . A choice of service options: - Element repair service at IBM repair centers or through the IBM service/exchange centers, with a low price five-year maintenance contract (Customer Carry-in/Repair). - On-site element exchange service, for an annual charge, with IBM delivering the exchange element either by courier or UPS and the customer installing the new element (Customer On-Site Exchange) - Element exchange at IBM service/exchange centers, with the customer responsible for carrying in the failing element and picking up the exchange element for an annual charge (Customer Carry-in Exchange) - On-site element exchange service, for an annual charge, with IBM providing both delivery and installation of an exchange element (IBM On-Site Exchange). Note: In addition, time and material maintenance is available at repair centers or through service/exchange centers. Optional accessories: Optional extension cables provided as an accessory for the video and keyboard units allow the customer to place the logic unit away from the desk surface to create more working space. The logic unit can be mounted on a vertical surface, e.g., the side of a desk or a wall using a mounting bracket provided as a separate accessory. Description: The 3178 attaches to a 3274 Control Unit, a 3276 Control Unit Display Station (via the terminal adapter), a 4331 Processors, or a 4321 Processor (via the display printer adapter). Entry assist capability for the 3274 is supported for the 3178, which can provide improved operator convenience and productivity for text-related tasks. See Product Announcement 183-036. The 3178 does not support these 3278 optional features: . Magnetic reader control . Selector light pen . Extended character set adapter . Programmed symbols . APL/Text . Switch control unit By using error indicators, offline tests, and the Customer Problem Analysis and Resolution (CPAR) Guide, the customer can isolate a failing element for repair or replacement. Delivery: First customer shipment of the 3178 is planned for April 1983. Deliveries of the extension cables and logic unit mounting bracket will begin July 1983. Deliveries of spare 3178 elements (video, keyboard, or logic unit) will begin May 1983. Programming support: The 3178 is supported by DOS/VSE, OS/VS1, OS/VS2 (MVS), VM/370, and SSX/VSE for System/370, 30XX systems, and 4300 systems. It is supported by DPPX and DPCX for 8100 systems. The 3178 can be added to existing 3278 configurations with no changes required in existing programs written for the 3278 Model 2 with equivalent function. Planning information Data security: Data security features provided by the 3178 are non-display field control (specified in the attribute byte) and the security keylock. (For more information on data security controls, see 'Data Security information on data security controls, see 'Data Security Controls and Procedures,' G320-5649). Controls and Procedures,' G320-5649). Customer responsibility: The 3178 is designated as a customer set-up (CSU) machine except for the Logic Unit Mounting Bracket. The customer is responsible for arranging for the attachment of the mounting bracket to the desk, wall, or other surface. A copy of the 'Operator Reference wall, or other surface. A copy of the 'Operator Reference Guide' (GA18-2128), which contains detailed CSU Guide' (GA18-2128), which contains detailed CSU instructions, is shipped with each machine. Physical planning: See the '3178 Display Station Physical planning: See the '3178 Display Station Description' (GA18-2127) for detailed physical planning Description' (GA18-2127) for detailed physical planning information. Publications GA18-2127 'IBM 3178 Display Station Description" GA18-2127 'IBM 3178 Display Station Description" available now GA18-2128 'IBM 3178 Display Station Operator Reference GA18-2128 'IBM 3178 Display Station Operator Reference Guide' available at first customer Guide' available at first customer shipment GA18-2153 'Supplement to IBM Display Station Operator GA18-2153 'Supplement to IBM Display Station Operator Reference Guide' available at first Reference Guide' available at first customer shipment Note: Copies of GA18-2128 and GA18-2153 are shipped with each machine. Maintenance Customer Carry-in/Repair: To use this service, a customer will call a toll-free number. The customer then transports the failing work station element to an IBM service/exchange center (S/EC). IBM ships the failing element to an IBM repair center where it is repaired and returned to the S/EC for customer pick-up. The customer has the option of shipping the failing work-station element directly to an IBM repair center. Costs and arrangements are the responsibility of the customer. IBM will repair the element and ship it back to the customer prepaid. Customer Carry-in/Repair is provided for a one-time, low price, five-year maintenance charge. Customer On-Site Exchange: To use this service, a customer will call a toll-free number. IBM arranges for the delivery of a replacement element to the customer site (work-station location, reception area, dock, etc., as specified by the customer) using various delivery method within or outside designated service areas (DSA). The customer is responsible for installing and testing the replacement element using the CSU procedures. The customer sends back the defective element to IBM as instructed by IBM. The delivery transportation charge to/from the customer site is paid by IBM. Customer On-Site Exchange service is provided for an annual maintenance charge. Customer Carry-in Exchange: To use this service, a customer calls a toll-free number. IBM will provide a replacement element on an exchange basis. The customer is responsible for delivering the failing element to/from an service/exchange center. If desired, IBM will arrange for delivery of the replacement element back to the customer at customer expense. Customer Carry-in Exchange is provided for an annual maintenance charge. IBM On-Site Exchange: To use this service, a customer calls a toll-free number. An IBM representative brings a replacement element to the customer site and installs and tests the replacement element. This service is provided for an annual maintenance charge. Time and material: If desired, IBM repairs defective 3178 elements on a time and material basis at an IBM repair center or through an service/exchange center. On-site assistance: If a customer desires on-site assistance to perform customer problem analysis and resolution (CPAR), the customer will call on a toll-free number. IBM will assist the customer on site in performing CPAR procedures using the same documentation that is available to the customer. All on-site assistance is provided on a per-call basis at the applicable hourly rates and terms. Warranty: IBM warranty service is provided for the 3178 using the Customer On-site Exchange service for the first three months after the date of installation without additional charge. Volume procurement: The 3178 Display Station is available at attractive rates for volume orders. The following volume procurement schedule applies: Discount Percent Quantity of Eligible Machines 9% 50 - 99 15% 100 - 249 20% 250 - 499 25% 500 - 999 30% 1000 - 1999 35% 2000 - 2999 40% 3000 or more For further information regarding volume orders, contact your IBM marketing representative.