IBM ThinkPad 365E and 365ED Announcement Letter Number: A96-302 Document's Table of Contents: ABSTRACT Product Positioning IN BRIEF... Key Selling Points Products at a Glance Product Photo Competitive Positioning (paragraphs) Competitive Positioning Chart (table) Key Technologies Common Features (to all models) Security Features Preloaded Software New Options Publications Packaging Technical Information Supported Products Service & Warranty Information Ordering Information & Terms Charges Administrative Information ABSTRACT REVISED JULY 24, 1996, TO ADD PART NUMBER 2625R6G. VERTICAL BARS IN THE LEFT HAND MARGIN HIGHLIGHT THE TEXT AFFECTED BY THIS REVISION. Product Positioning The ThinkPad 365E and 365ED are the new entry products in the ThinkPad Family. These ThinkPads deliver performance, upgradability and ThinkPad style to mobile users requiring a competitively priced notebook. With a fast 5x86C 100/33MHz processor (100MHz internal processor speed and 33MHz at the CPU bus), 8MB base system memory standard (upgradeable to 24MB), 540MB (Million Byte) standard hard disk drive, optional 810MB or 1.08GB hard disk, and 10.4" VGA DSTN display the ThinkPad 365E and 365ED are built to be powerful business tools. In addition, integrated features such as the infrared transceiver, acclaimed IBM TrackPoint III, and support for two Type II or one Type III PC Cards are built into a light weight package that make it easy to have this business tool with you wherever and whenever you need it. Models are pre-loaded with Windows 95 and include many useful applications. In addition, Lotus SmartSuite is included at no additional charge (CD-ROM is included in the package. Diskettes and hard copy publications are available and charged separately). If a customer does not receive Lotus SmartSuite in their system unit box, they can contact 1-800-672-6165 to request fulfillment. NOTE: The 365ED model with the 2625R6G part number is the only box that has the SmartSuite software as part of its preload. The other part numbers in the 365E/ED family are not preloaded with the SmartSuite software. If you need integrated multimedia capability -- 4X CD-ROM and audio, in combination -- consider the ThinkPad 365ED system solution. The integrated CD-ROM, MIDI/Joystick Port, integrated audio and speaker make the ThinkPad 365ED MPC2-compliant - one of the most competitively priced multimedia notebooks available today. The standard diskette drive attaches externally on the ThinkPad 365ED. A ThinkPad 365 E/ED can be combined with the IBM ThinkPad 365 Port Replicator to become your primary personal computer, providing an alternative to a desktop system. Note that the ThinkPad 365E will be available only in French and the ThinkPad 365ED will be available only in English. IBM OS/2 WARP CONNECT WITH WINOS/2: The IBM ThinkPad 365E and 365ED have been thoroughly tested to ensure support of and compatibility with, IBM OS/2(R) Warp Version 3 and IBM OS/2 Warp Connect with WINOS/2 operating systems. ® Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd. &tma. Company, product or service name may be a trade-mark or service mark of others. IN BRIEF... Key Selling Points Room for Today and Tomorrow o 5x86C 100/33 MHz 3.3 volt processor o 8MB RAM standard, expandable to 24MB with optional 4MB or 16MB SO DIMM memory o 540MB standard hard disk drive, customer upgradeable to 810MB or 1.08GB o Memory or Hard Drive upgrades and battery exchange is handled easily with the ThinkPad 365 lift-up keyboard o 10.4" VGA DSTN Display with 1MB VRAM and 256 colour support Affordable Multimedia (ThinkPad 365ED) o Built-in 4X CD-ROM o MPC2 compliant: integrated 16-bit audio with Sound Blaster Pro support and MIDI compatibility, internal microphone and speaker, external audio jacks, and MIDI/Joystick port Easy connectivity and communications o Optional Port Replicator with built-in palm rest, charger for second battery, internal AC Adapter and one-step connection to desktop peripherals o 2 Type II or 1 Type III PCMCIA Slot plus IBM PC Card Director utility for automatic configuration and launching of associated applications o Built-in Infrared allows users to transfer files, synchronize files, or print documents to other IrDA-equipped notebooks, desktops, PC Organizers and printers ThinkPad Quality and Design o TrackPoint III integrated pointing device with QuickStop response and non-slip cap o Full-size 85-key keyboard lifts up for easy access to NiMH battery, memory and customer-upgradeable hard drive Products at a Glance Refer to Lotus Notes-Partner Info for complete information. Product Photo Not applicable. Competitive Positioning (paragraphs) Not applicable. Competitive Positioning Chart (table) Refer to Lotus Notes-Partner Info for complete information. Key Technologies Processor These systems have a 5x86C 100/33MHz processor with an internal cache and floating-point unit providing high performance. 100MHz is the internal speed of the processor and 33MHz is the speed at the CPU bus. Display These models have the 10.4-inch (maximum viewable area when measured diagonally) DSTN with VGA resolution. The DSTN (Dual Scan) display provides good color at a lower price. Memory The system is designed to use non-parity memory. The system comes standard with 8MB RAM, upgradeable to a total of 24MB using optional 4MB and 16MB SO DIMM 3.3v non-parity memory. One internal slot is provided for one SO DIMM for memory expansion. Keyboard and TrackPoint III The keyboard has the familiar ThinkPad layout with a function key capability allowing you to quickly access system functions, like power management control. The keyboard lifts up allowing access to the HDD bay, memory, and battery for upgrades or battery changes. The TrackPoint III is an enhanced TrackPoint II with improved non-slip TrackPoint cap and more accurate pointing capability through improved software. It has "Drag and Drop" capability. Infrared (IR) The system has an IR transceiver in back for wireless file and data transfer. The ThinkPad 365 family is designed for compliance with the IrDA (Infrared Data Association) IR data link specification Version 1.0. The system supports the following mode of operation: o HP** mode (from 9600 bps to 115 Kbps) With the infrared feature, and appropriate vendor software, data can be exchanged with the following systems by using the vendor software packages listed below: Systems Software --------------------- ------------------------------------------ Omnibook 300** LapLink Remote Access** HP 100LX/200LX** Connectivity Pack for the HP 100LX/200LX** ThinkPad 530Cs (Japan) Puma TranXit ThinkPad 755 Family Puma TranXit When using the infrared feature to communicate with this system, the communications distance may be shorter than when communicating with other ThinkPad systems, depending on the capabilities of the other systems. Video The system has the VESA local bus support with video acceleration, providing exceptional video performance. The 365E/ED have 1MB of video RAM. Common Features (to all models) PCMCIA The Type III slot can accommodate either two Type I, or two Type II, or one Type III PC card. Auto Configurator and Memory Device Driver enables supported PCMCIA cards by sensing them automatically. Storage The upgradeable hard drive is 540MB standard. An optional 810MB hard drive is available. The 365ED comes with a 5.25-inch CD-ROM with XA (extended architecture), 4X-speed (150/600 Kbps) in the system instead of the diskette drive. These systems have an external FDD shipped with them. Audio The 16-bit audio capability for the ThinkPad 365ED is on the system board and the microphone allows voice annotation and audio capability. These systems are equipped with audio in/out jacks for speakers/headphone stereo sound and external microphone. Other Features o The 365ED has a built in CD-ROM drive and comes with an external 1.44MB diskette drive that plugs into the system so that both can be used with the system. Security Features Standard Security Features Electronic Personalization The electronic Personalization feature is like a name tag on your ThinkPad. Your name, contact address or phone number can be displayed on the screen when the system is turned on. This helps in case the ThinkPad is misplaced. The personal data is stored in the system non-volatile memory and can be displayed with a password prompt. Passwords A Power-on password (POP) protects the system from unauthorized use. If a POP is set, the password prompt appears: o Each time the system is turn on o When the system is returned to normal operation from suspend mode A Supervisor Password provides a higher level of security than the POP. The Supervisor Password: o protects the system functions from being used by unauthorized users. o protects the hardware configuration from unauthorized modification. The Supervisor Password prompt appears: o When the hardware configuration is changed Physical Security The user can attach the Kensington** lock to the keyhole on the side of the computer. This prevent the keyboard from opening and secures the internal devices under the keyboard. User management is responsible for evaluation, selection and implementation of security features, administrative procedures and appropriate controls in application systems and communications facilities. Preloaded Software To enhance the ThinkPad 365E/ED, Windows 95 is pre-installed. A host of other complimentary software applications are also pre-installed. Listing of Preinstalled Software: Windows 95 Models: o Microsoft Windows 95 o Online Publications o Diskette Factory Utilities and applications o Triton CoSessions Host o Compuserv for Windows o Netfinity for Windows 95 o Puma TranXit o SmartSuite (only on 365ED with part number 2625R6G) Description of applications that may be preinstalled: Diskette Factory and Utilities: Allows the customer to make backup diskettes of selected preloaded programs and utilities. Triton Technologies CoSession Host: A remote communications support program which allows an IBM technician to dial into a ThinkPad and diagnose problems on-line. Puma Technologies TranXit: Allows the connection of the ThinkPad to other IR capable devices. The built-in IR allows the transfer of data and synchronization of files without cables. PC Card Director (with Auto Configurator and Memory Device Driver): A utility which helps a user to get status and information on PCMCIA cards installed in their system. The Auto Configurator and Memory Device Driver enable supported PCMCIA cards by sensing them automatically. Notes: 1. Although these applications are pre-installed on the ThinkPad 365E/ED systems, diskettes and manuals for these applications ARE NOT SHIPPED WITH THE THINKPAD NOR ARE THEY AVAILABLE FROM IBM. A pre-installed Mobile Software Envelope is shipped with the ThinkPad providing information on the applications and instructions on how to order the software packages from the respective vendors. 2. IBM does not warranty vendor software products. Any applicable warranty and licence terms are those provided by the respective vendors. IBM OS/2 Warp Connect with WINOS/2: The ThinkPad 365X/XD have been thoroughly tested to ensure support of, and compatibility with, IBM OS/2(R) Warp Version 3 and IBM OS/2 Warp Connect with WINOS/2 operating systems. New Options Part Number Description ----------- ------------------------------- 42H4012 IBM ThinkPad 365 810MB HDD Publications Announcement Letter Help Fax Doc #: 60302 Order # Title Help Fax # --------- ------------ ---------- G509-3360 ThinkPad 365 45294 Ship Group Publications The following publications are shipped with the ThinkPad 365E/ED: o ThinkPad 365E or 365ED User's Guide with Warranty Statement and FCC Statement o ThinkPad Envelope Group - Customer Registration Form - International Traveler's Hardware Warranty Service Booklet - IBM Program License Agreement Windows 95 models ship with: o Windows 95 manual, license agreement, and other documentation Additional copies of the ThinkPad User's Guide will be available at the planned availability date. Other Publications The following publications will be available at the planned availability date. Publication Order Number ------------------------------------------- ------------ IBM ThinkPad 365E/ED User's Guide(English) S41H-8133-02 IBM ThinkPad 365E/ED User's Guide(Fr. Can.) S75H-7632-00 IBM ThinkPad 365 Diagnostics Diskette S30H-2498-01 IBM ThinkPad 365 Specification Sheet G221-4446-01 Service Publications Publication Order Number ----------------------------------------------------- ------------ Hardware Maintenance Manual Vol 3: ThinkPad Computers S82G-1503-03 IBM ThinkPad 365 Diagnostics Diskette S30H-2498-01 The Hardware Maintenance Manual contains service and reference information for IBM ThinkPad computers. The service section includes procedures for isolating problems to a FRU, related service procedures and an illustrated parts catalog. The reference section includes safety information, product description and general information about system functions. Publications may be ordered from an IBM Authorized Dealer, an IBM representative, or through the Technical Directory. More information on obtaining publications is available from IBM Direct at 1-800-465-7999. Packaging IBM ThinkPad 365E Ship Group Contents (Canadian French): System unit with Canadian French keyboard AC adapter Rechargeable battery pack (NiMH) US power cord 365 User's Guide with US/Canadian warranty statement and FCC statement ThinkPad Envelope Group - Customer registration form (USA and Canada) - International traveler's HW warranty booklet - IBM program license Product Map TrackPoint III Cap(qty 2) Applications Envelope Lotus SmartSuite CD and License Agreement NOTE: If a customer does not receive Lotus SmartSuite in their system unit box, they can contact 1-800-672-6165 to request fulfillment. Windows 95 preloaded models: Windows 95 Canadian French manual, License Agreement, and other documentation IBM ThinkPad 365ED Ship Group Contents (Canadian English): System unit with U.S. English keyboard AC adapter Rechargeable battery pack (NiMH) US power cord 365 User's Guide with US/Canadian warranty statement and FCC statement ThinkPad Envelope Group - Customer registration form (USA and Canada) - International traveler's HW warranty booklet - IBM program license Product Map TrackPoint III Cap(qty 2) Applications Envelope Lotus SmartSuite CD and License Agreement NOTE: If a customer does not receive Lotus SmartSuite in their system unit box, they can contact 1-800-672-6165 to request fulfillment. The following item is also included with the IBM ThinkPad 365ED: External FDD Assembly Conversion Cable, Game Port Windows 95 preloaded models: Windows 95 manual, License Agreement, and other documentation Technical Information NiMH Battery Specifications o The NiMH Battery is also an optional feature for the 365E/ED in addition to being shipped with it as standard. o The user can determine how much battery power remains by looking at the LCD ICON display. This displays the percent charge remaining, whether there is one or two batteries in the system. NiMH battery approximate operation hours and charging hours are: ThinkPad 365E/ED o Power off/suspend charging 2.0 hrs o Charging during operation 6.0 hrs o Battery Operation 2.5 hrs (*1) Battery life (and recharge times) will vary based on screen brightness, applications, features, power management, battery conditioning and other customer preferences. CD-ROM or HDD usage may also have a significant impact on battery life. IMPORTANT: The NiMH battery for the IBM ThinkPad 365 Family will not work in any IBM ThinkPad 760 system. Physical Specifications Approximate Dimensions/Weight IBM ThinkPad 365E Width: 297.0 mm (11.7 in.) Depth: 210.0 mm ( 8.3 in.) Height: 49.5 mm ( 2.0 in.) Weight: 2.68 kg (5.9 lb) with NiMH battery pack IBM ThinkPad 365ED Width: 297.0 mm (11.7 in.) Depth: 210.0 mm ( 8.3 in.) Height: 49.5 mm ( 2.0 in.) Weight: 2.90 kg (6.4 lb) with NiMH battery pack and CD-ROM Accessories Battery (NiMH): 473 g (1.04 lb) FDD: 278 g (0.61 lb) NOTE: Actual specifications may vary based on features, vendor components, or manufacturing process. Electrical Specifications Universal AC Adapter: 100-240 V AC, 1.1A, 50/60Hz Universal AC Adapter weight: 378 g (0.83 lb) Battery Pack(NiMH): 9.6V, 2700mAH/cell, 8 cell/pack Heat Dissipation 89 BTU/hr maximum Air Temperature for Shipping and Storage -31 to 60 degrees C (-4 to 140 degrees F) Relative Humidity for Shipping and Storage 8% to 80% RH (non-condensing) Acoustic Noise Level Class 3D (Office environment) Sound pressure level: - 32dBA at operator position with HDD operating - 28dBA at operator position with CD-ROM operating - 44dBA at operator position with FDD seek operating Note: The noise emission level stated is the declared (upper limit) sound pressure level, in dB, for a random sample of machines, typically configured, and operating. All measurements made in accordance with ANSI S12.10, and reported in conformance with ISO 9296. Operating Environment Air temperature 0 - 8,000 (feet) o Operating: 5-40 degrees C or 41-95 degrees F (without diskette) o Operating: 10-35 degrees C or 50-95 degrees F (with diskette inside unit) 8,000 - 10,000 (feet) o Operating: 10-31.3 degrees C or 50-88 degrees F (with diskette inside unit) o System off: 5-43 degrees C or 41-110 degrees F o Storage/Shipment: -20 to 60 degrees C or -4 to 140 degrees F o Wet Bulb (maximum): 29.4 degrees C or 85 degrees F Relative Humidity Operating: 8 - 80% (non-condensing) RH (without diskette) Storage/Shipment: 5 - 95% RH w/o diskette Altitude 10,000 ft maximum (3,048 meters) Agency Approvals: System Unit Approvals o FCC Class-B Certified to comply with FCC Rules, Part 15 nb FCC ID is JRUANB-5 o VCCI CLASS 2 (0 db) o CISPR22B o UL-1950 o CSA C22.2 No. 950 o GS (TCA) o SEMKO o NEMKO o NOM o DEMKO o SETI o UK-PTT o JATE o SASO o MOC CLASS 2 AC/DC Adapter Approvals o UL-1950 o CSA-C22.2 No. 223 o TCA o SEMKO o NEMKO o DEMKO o SETI o SA o SEV o OVE o DENTORI o NOM Programming Requirements The following operating systems support the IBM ThinkPad 365E and 365ED. Please refer to the Limitations Section for support issues unique to each operating system. o IBM PC DOS 7 o IBM PC DOS Version J7.0/V o IBM OS/2(R) Warp, Version 3 with and without WINOS/2 o IBM OS/2(R) Warp Connect, Version 3 with and without WINOS/2 o IBM OS/2(R) Warp, Version 3 Japanese o Microsoft Windows 95 o MS-DOS(2) 6.22 o Microsoft Windows 3.11 o Microsoft Windows for Workgroups 3.11 o IBM OS/2 LAN Server Entry Version 4.0 o IBM OS/2 LAN Server Advanced Version 4.0 o IBM Communications Manager/2 Version 1.11 o IBM Database/2 OS/2 Version 1.2 NOTE: Previous versions of the above operating systems are not supported. For example, PC DOS 6.3, OS/2 2.11, Microsoft Windows 3.0, MS DOS 6.0, etc. Compatibility The IBM ThinkPad 365E and 365ED systems are designed to be compatible with the PS/2. The IBM ThinkPad 365E and 365ED systems contain BIOS/Setup/Diagnostics in their Flash ROM. BIOS provides the hardware instructions and interfaces designed to support the standard features of the IBM ThinkPad 365E and 365ED systems and to maintain compatibility with many software programs currently operating under DOS and OS/2 on the Personal Computer XT, Personal Computer AT and the PS/2 family. Limitations o The I/O port addresses of Audio and Token Ring conflict with each other. When using Token Ring, either the Audio or Token Ring I/O port address needs to be changed to function properly. o For correct audio CD-ROM performance, the use of CD-ROM audio applications that are preloaded in Windows 95, is recommended. DOS based CD-ROM audio applications are not supported. o The stand-alone "memory dump feature" is not supported on this system BIOS. This may affect the capability for analysis of Japan 3270PC/V field problem analysis. o The SETUP utility (Alt+Ctl+F11) can not be used in OS/2 and Windows operating systems environments. o 8MB memory options are not supported. o Some optional features or applications may use the COM1 port. IBMOS/2 Warp, Version 3, will not load COM.SYS if the COM1 port is already in use. Only one such feature or application that uses the COM1 (e.g. communications or PCMCIA) can be used at a time. o Installation of the software update named WIN311.ZIP is required to use WIN-OS/2 session when OS/2 for Windows is used under Windows 3.11. This is currently available on the IBM Personal Computer Co. Bulletin Board (PCC BBS) in the USA by calling (919) 517-0001. The PCC BBS is available 24 hours a day on a toll-call basis with no access charge to the bulletin board. o When using the Redirector feature of the Connectivity Pack for the HP 100LX to exchange data over an infrared link at 115Kbps, the ThinkPad 365E/ED should be configured as the requestor. o Video performance will be reduced when operating at 64K color mode or greater. o IBM Enhanced Mouse, part number 13H6714, cannot be used with TrackPoint III. o When the MIDI Joystick port is used, it is recommended that the POWER.EXE be removed from the CONFIG.SYS files. These files may cause intermittent incorrect movement of the Joystick. o Continuous use of the HDD drive or CD-ROM, by reading long video files, will impact battery life. o The system is designed so that the customer can install or remove the PCMCIA card without turning off the system if the PCMCIA card supports this function. Refer to the instructions that come with the PCMCIA card. o When installing two Type II PCMCIA communications cards in the PCMCIA slot, there may be some cable interference that allows only one card to be used. o The Token Ring PCMCIA card installation diskette must be version 3.03 or higher. o PC Card point enablers may write directly to the hardware, bypassing Socket and Card Services Release 2.1. Writing directly to the hardware may cause problems that cannot be anticipated. Also point enablers may interfere with client device drivers that do communicate with Socket and Card Services Release 2.1. Additional customer testing in their specific environments is recommended. Suspend Mode Operational Considerations o Do not. remove or install PC cards during suspend mode. o Suspend mode shuts off power to the PCMCIA sockets. Note: When using Windows 3.11, ensure that the Advanced Power Management (APM) is installed. Non-disruptive battery exchange allows the user to put the system in hibernation mode and exchange battery packs without any loss of data or function. Supported Products IBM ThinkPad 365E/ED Hardware Compatibility IBM PCMCIA Cards IBM ThinkPad 365E/ED systems conform to the PCMCIA PC Card Standard release 2.01 and the PCMCIA Card and Socket Services Specification release 2.1, dated July 1993. Other PCMCIA adapters that comply with the PCMCIA PC Card Standard Specification release 2.01 may also function, but have not been tested by IBM. Listed products may not be available in all countries. PCMCIA CARDS Description Part Number IBM Wireless LAN Adapter 92G7787 IBM V.32bis Waverunner ISDN/modem 04H7686 IBM Fast SCSI-2 Controller 92G8171 IBM Token Ring Adapter 0933462 IBM Token Ring Adapter II 0933931 IBM Token Ring Adapter III 04H6922 IBM 3270 Adapter 0933315 IBM Ethernet 10baseT Adapter 0934331 IBM Ethernet 10base2 Adapter 0934330 IBM RS232 Serial Card 87G9250 IBM External PCMCIA CDROM 1969007 IBM 1MB SRAM Card 92G7229 IBM 15MB Solid State Mass Storage Card 70G7346 IBM 105MB Hard Disk 32G4199 IBM External PCMCIA 527MB Hard Disk Drive 3513527 Hardware Vendor PCMCIA Cards IBM has not evaluated these products and makes no comments or judgements about their functions, quality, performance, or country certification requirements. Listed products may not be available in all countries. Company Product ------------------------------------------------- Adaptec PCMCIA to SCSI Apex v32bis (14.4) cellular data/fax modem v34 (28.8/14.4) cellular data/fax modem v32bis (14.4) landline data/fax modem v32bis /10BASE T (14.4, ethernet) multicard v32bis /10BASE T&2 (14.4, ethernet) multicard AT&T Keep-In-Touch V.32bis data/fax modem Maxtor MobileMax 105MB Hard Drive Megahz v32bis, (14.4/14.4) data/fax modem v34, (28.8/14.4) data/fax modem v32bis, (14.4/14.4) cellular data/fax modem v32bis, (14.4/14.4) data/fax modem v32bis, (14.4/14.4) data/fax modem GOLD v34, (28.8/14.4) data/fax modem v32bis /10BASE T (14.4, ethernet) multicard Motorola NewsCard (used with Pagemart) MUSTEK Plug-and-Play GREY 256 SCANNER New Media Ethernet LAN 10baseT/2 Qlogic SCSI Host Adapter US Robotics v34, (28.8/14.4) data/fax modem Xircom Ethernet+Modem Token Ring Adapter NOTES: All products are trademarks or registered trademarks of their respective companies. ThinkPad Options Supported Description Part Number IBM ThinkPad 365 NiMH Battery Pack 38H6304 IBM ThinkPad 35W AC Adapter-2 pin 85G6719 IBM ThinkPad 365 1.08GB HDD 69H7956 IBM ThinkPad 365 810MB HDD 42H4012 IBM ThinkPad 365 Port Replicator with Charger 38H6303 NOTE: The previously announce Port Replicator with charger (p/n 38H6303) can be used in these systems in the U.S.A. and Canada. Memory Options Supported Description Part Number IBM 4MB SO DIMM 3.3v Non-Parity 1KR 92G7287 IBM 16MB SO DIMM 3.3v Non-Parity 2KR 92G7293 ThinkPad Options Supported Description Part Number IBM PS/2 Mouse Connector 52G0441 IBM Black PS/2 Miniature Mouse 07G0033 IBM Enhanced Mouse II (in black:13H6714) 13H6690 IBM Quiettouch Numeric Keypad -18 key. For use 92G7459 with 92G7458 Keyboard. IBM Black 18 Key Numeric Keypad. For use with 84G2533 84G2524 Keyboard. Logitech MouseMan Logitech MouseMan Cordless Enhanced Keyboards Description Part Number IBM Standard keyboard - 101 key 25H5537 IBM Enhanced Keyboard w/TrackPoint (PS/2) 92G7453 IBM white - Enhanced Keyboard with TrackPoint II 92G7461 IBM Black - Enhanced Keyboard with TrackPoint II 13H6705 IBM White Quiet Touch Keyboard with TrackPoint II 92G7458 IBM Black Quiet touch Keyboard with TrackPoint II 84G2524 ThinkPad Carrying Case Options Supported Description Part Number IBM ThinkPad Carrying Case 07G1536 IBM ThinkPad Deluxe Carrying Case 07G1531 IBM ThinkPad & Dock I Carrying Case 07G1532 IBM ThinkPad Leather Carrying Case 07G1533 IBM ThinkPad Carrying Cases are accessories for the entire ThinkPad family. They are warranted by the manufacturer for the lifetime of the product through normal and usual use and care. The cases are not warranted by IBM. A warranty registration card is included inside every case. Address any questions pertaining to warranty coverage for the case to: Targus Canada 1200 Aerowood Drive, Unit 3 & 4 Mississauga, Ontario, Canada L4W 2S7 Customer Service Contact: Phone: (905) 238-0900 Fax: (905) 238-3167 Infrared IrDA Devices ES-9580A Extended Systems JetEye 9580 ES-9680A Extended Systems JetEye 9680 Printers and Plotters 4019001 IBM Laser Printer 4019 4072001 IBM ExecJet Printer 4072 4207001 IBM ProPrinter II Dell Super VGA VC-3 NEC MultiSync 3FGX, 4FG, 4D5 Seiko CM1450C Tatung CM1498T & 1496V Zenith ZEC ZCM1492 Displays 9521001 IBM 9521 21P 9525001 IBM 9525 9527001 IBM 9527 17P 33G4557 IBM PS/1 Canon BJC-600 Epson Stylus 300 HP DeskJet 550C WinWriter 600 Parallel Port Devices MicroSolutions Backpack CD-ROM Drive Xircom Token Ring Adapter II Xircom Pocket Ethernet Adapter Serial Port Devices Datasonics 2GB mini-tape drive Game Port Devices Flightstick IBM Flight Controller Easy-Options by IBM joystick Security Devices Compulock Tote-lock Vasco encryption IBM ThinkPad 365E/ED Software Compatibility IBM Software Products IBM tests a large number of commonly used and available applications for compatibility with its ThinkPad systems, using supporting operating systems and configurations. In general the user can expect that most vendor applications designed to run on supported operating systems and 5x86 compatible system architectures should be compatible with a ThinkPad system. Some configurations, however, may not be compatible. IBM does not warrant or support vendor software products, nor guarantee compatibility of those products with IBM systems. Please refer to the applicable warranty and license terms provided by the respective vendors. Service & Warranty Information ** Abbreviated Version - Appears in BluePrint only ** ThinkPad EasyServ System Unit: One Year System Battery: One Year FOR ADDITIONAL WARRANTY OPTION UPGRADE or MAINTENANCE AGREEMENT INFORMATION CONTACT YOUR IBM REPRESENTATIVE, YOUR IBM AUTHORIZED BUSINESS PARTNER OR IBM AT 1-800-426-2255. ** Full Version - Appears in Marketing Lit only ** IBM Warranty/Service Information Machine Type: 2625 - ThinkPad 365E/ED Models: W9C, W9G Attaches to: Refer to Technical Information section. Warranty Period: System Unit: One Year System Battery: One Year Options: Refer to the announcement for the applicable option. IBM Media & Programs: See Announcement Glossary A96-2. Non-IBM Programs: Not warranted by IBM. Warranty, if any, is as provided by the program's supplier. Warranty Service: ThinkPad EasyServ Warranty Response Objective: As defined by ThinkPad EasyServ Warranty Options: HelpWare EasyServ Post Warranty Service Plan International Warranty Service: Yes IBM Maintenance Agreement Service: See Warranty Options Eligible for Maintenance: Yes IBM Hourly Service Rate Classification: One IBM Service Centre: No Customer Set Up: Yes Preventative Maintenance: None Field Installable Feature: Yes Model Conversion: No Licensed Internal Code: No Licensing Terms: IBM Programs included with this product are licensed under the terms of the IBM Program License Agreement and IBM System Programs License Agreement. A copy of these agreements are included in the documentation that ships with the system. Non-IBM Programs are available from IBM as distributed by the program supplier. Terms and Conditions of the supplier apply. They are included in their respective program packages in the documentation that ships with the system and are passed on to the customer. IBM LEASING: ICA Lease Offering: No PSL Lease Offering: No IBM SERVICE & SUPPORT PC Company Support Strategy: This product is supported by IBM's PC Support Line. Warranty service is provided via IBM EasyServ. The customer entry point to IBM's PC Support Line and IBM EasyServ is 1-800-565-3344. PC Support Line Structure: HelpPC ---> EasyServ ---> HelpCentre ---> Raleigh HelpCenter Customer Service Support Structure: The Call Management Centre (CMC) will refer all warranty related calls on this product to IBM's PC Support Line. CAC ---> CSR ---> PS Support Centre (PSSC) ---> PE (Boca) Service Centre: No Customers should be encouraged to call IBM's PC Support Line at 1-800-565-3344 for warranty service and support. If a customer brings a ThinkPad into a Service Centre, the Service Centre should call the PC Support Line to initiate the ThinkPad EasyServ courier process. BUSINESS PARTNER WARRANTY/SERVICE INFORMATION Warranty Service Authorization: Yes to IBM Authorized Servicers who are ThinkPad Warranty Service Certified. IBM BP's that have a low volume of potential warranty service work on this product should recommend the customer contact IBM for EasyServ Service. Customers should be directed to call IBM's PC Support Line at 1-800-565-3344 to open an EasyServ call. Warranty Service Assignment Option: Yes Complementary Service Option: No Warranty Reimbursement: For IBM Authorized Servicers only. The IBM Authorized Servicer may either perform warranty Customer Carry-In (CCR) Service or arrange for EasyServ service on the customer's behalf, but not both; either way, a reimbursement of $85 will be paid to the servicer. In either case, the Authorized Servicer should call the IBM Dealer Support Group (DSG) at 800-505-1855: to receive problem determination assistance to determine if a hardware service, covered under warranty, is necessary; then to either repair the ThinkPad, or arrange for EasyServ pick-up. Parts Ordering: Is available for this product. Service Support: Product assistance, which includes usage guidance and answers to "How to" questions, is available to eligible IBM Business Partners by dialing 1-800-505-1855. COMMON SERVICE INFORMATION Prereq: D315TP - ThinkPad Self-Study Training YPC57 - Service Training Series - ThinkPad Refresh Training: To be determined. Tools and Test Equipment: Description Part Number PCMCIA Test Card 35G4703 or 35G4680 Standard Screwdriver Kit 95F3598 Standard Tri-connector Wrap Plug 72X8546 Modem Saver (A/D telephone line Tester) 73G5395 No other unique tools or test equipment are required. System Requirements to Provide Support: o ThinkPad system unit o User's Guide o ThinkPad 365 Diskettes Group o ThinkPad 365 Hardware Maintenance Manual Service Parts: Part Number Description 75H7624 RAM BOARD BRACKET 25H2207 AC POWER CORD US,CANADA,VENEZUELA,COLUMBIA 85G6665 POWER CORD JAPAN (2 PIN) 25H2215 AC POWER CORD HONG KONG,SINGAPORE 25H2209 AC POWER CORD FRANCE,GERMANY,SPAIN 25H2223 AC POWER CORD ITALY 25H2205 AC POWER CORD AUSTRALIA,NEW ZEALAND 25H2211 AC POWER CORD DENMARK 25H2225 AC POWER CORD ISRAEL 25H2213 POWER CORD BANGLADESH,PAKISTAN, S. AFRICA 25H2221 POWER CORD SWITZERLAND 25H2219 POWER CORD THAILAND 40H4012 CPU 5X86C 100/33MHZ 41H7434 VOLUME CONTROL BOARD 41H7438 365 NIMH BATTERY PACK 41H7443 LED BOARD 41H7444 INTERNAL FDD 75H7572 EXTERNAL FDD 75H7573 UPPER COVER 75H7574 DOOR BEZEL PACKAGE 75H7575 FLAT CABLE KIT 75H7576 GAME CABLE 41H7457 REPLICATOR BASE 41H7458 REPLICATOR CABLE COVER 41H7463 10.4 DSTN DISPLAY 41H7464 10.4" TFT DISPLAY 75H7577 LOWER COVER ASM 41H9789 KEYBOARD ASM (USA/CANADA English) 42H3936 KEYBOARD (ARABIC) 42H3937 KEYBOARD (BELGIAN) 42H3938 KEYBOARD (CANADIAN FR.) 42H3939 KEYBOARD (DANISH) 42H3940 KEYBOARD (DUTCH) 42H3941 KEYBOARD (SWEDISH) 42H3942 KEYBOARD (FRENCH) 42H3943 KEYBOARD (GERMAN) 42H3944 KEYBOARD (GREEK) 42H3945 KEYBOARD (HEBREW) 42H3946 KEYBOARD (ITALIAN) 42H3947 KEYBOARD (JAPANESE) 42H3948 KEYBOARD (LA SPANISH) 42H3949 KEYBOARD (NORWEGIAN) 42H3950 KEYBOARD (PORTUGUESE) 42H3951 KEYBOARD (SPANISH) 42H3952 KEYBOARD (SWISS GERMAN) 42H3953 KEYBOARD (SWISS FRENCH) 42H3954 KEYBOARD (TURKISH) 42H3955 KEYBOARD (UK) 42H3956 KEYBOARD (RUSSIAN) 42H4025 PLANAR W/O CPU 88G1262 8MB SYSTEM MEMORY BOARD 42H4021 SYSTEM MYLAR 42H4033 BLANK SOUND CARD (365E) 42H4035 SOUND CARD (365ED) 42H4037 DC/DC BOARD 74H0219 3 MODE FDD CABLE (JAPAN) 42H4042 4X CD-ROM 42H4047 DSTN COVER (365E) 42H4049 DSTN INVERTER BOARD 42H4051 DSTN CABLE ASM 42H4053 TFT COVER (365E) 42H4055 TFT INVERTER BOARD 42H4057 TFT CABLE ASM 75H7528 MINI REPLICATOR 75H7536 K/B ELECTRONICS BOARD 41H7456 MISC PARTS/SCREW KIT 41H7432 BASE STANDARD LOWER ASM 85G6698 35W AC ADAPTER UNIVERSAL 85G6700 35W AC ADAPTER (JAPAN) 85G8372 540 MB HDD 07H0392 810 MB HDD 85G8371 720 MB HDD 92G7290 4MB SO DIMM 92G7296 16MB SO DIMM 10H4055 3 MODE FDD 40H3983 16MB RAM BOARD (AMEX) 75H7578 DSTN LCD COVER (365ED) 75H7579 TFT LCD COVER (365ED) 75H7609 FEET FOR BOTTOM COVER(2) 75H7616 LCD/DSTN ASM 365E 75H7617 LCD/DSTN ASM 365ED 75H7618 LCD/TFT ASM 365E 75H7619 LCD/TFT ASM 365ED 75H7622 PCMCIA SOCKET Ordering Information & Terms The products in this announcement are available from the following: IBM Marketing Representatives IBM Direct - ID01 IBM Authorized Business Partners: Dealers: IBM Advanced Products Dealer (APD) - BP20 IBM Educational Institution Dealer - BP22 Distributors: IBM Franchise Distributor - BP44 IBM Selected Products Distributor - BP48 Value Added Remarketers: IBM VAR - Personal Systems - BP61 IBM Authorized Dealers, Remarketers or Distributors may offer terms different from those outlined in this announcement. Terms For a description of terms, see Announcement Letter A93 - 904. Charges Warranty Option Charges IBM HelpWare EasyServ Post Warranty Plans are available for these systems The charges for these Plans are as follows. Part Number Description List Price ----------- ------------------------------------ ---------- ESPTKP101 1 Year EasyServ - ThinkPad 300's $ 169 ESPTKP102 2 Year EasyServ - ThinkPad 300's $ 315 ESPTKP102 3 Year EasyServ - ThinkPad 300's $ 445 For details regarding EasyServ post-warranty service, refer to Announcement Letter A96-317, IBM EasyServ Post Warranty Service Plan, dated April 02, 1996. English French Part Part List General Number Number Description Price Availability ------- ------- ----------------------------- ----- ------------ 2625W9A 2625W9C THINKPAD 365E 5X86 540MB W95 $2999 06-27-96 2625W9G N/A THINKPAD 365ED 5X86 540MB W95 $3599 05-21-96 2625R6G N/A THINKPD 365ED 5X86 540MB W95 $2999 07-31-96 Allowance and Discounts Educational Allowance: Not applicable. Volume Discount: Not applicable. Administrative Information *** This Product Information is also available in Partner Info *** **** refer to Announce Letter A96-0302 in Lotus Notes (IIS) **** FOR MORE INFORMATION ON ACCESSING IIS: For Customers: Please call your IBM Representative For Business Partners: Please call 1-800-661-7768 For IBMers: See - Deskinfo (Lotus Notes ID Request)